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Universal Credit - DWP system errors causing rent arrears!

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Historically, non-dependant deductions, relating to Housing Benefit, were recognised as one of the most common reasons for rent arrears, and especially difficult to grapple with, where the non-dep was working more than 16 hours per week, attracting deductions that either substantially reduced or wiped out the HB award.…

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UC Direct Payments - changing your bank details.

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In recent months, I’ve been contacted by a few PRS landlords. Each was encountering difficulties with DWP, in relation to existing Direct Payments, following either a change of bank or account details, with their current bank (e.g., move to limited company). As required, each notified DWP, anticipating its…

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