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Housing Associations & Councils

Services for Social Landlords

Social Landlords currently provide around 70% of housing stock. In many cases, a majority of their tenants are at least partially reliant on Housing Benefit and, more recently, Universal Credit, to assist with paying their rent.  This part of the website has been designed specifically for social landlords (councils & housing associations) and others, involved in the provision of housing and/or support.

You’ll find the site offers the most up-to-date information on Universal Credit, the Benefits Cap, Discretionary Housing Payments and other related Welfare Reform changes. Since August 2013, access has been limited to registered members who pay an annual charge of £240, allowing 5 users (or, less than £1.00 per week per user) or £360 allowing an unlimited number of users per organisation. Membership guarantees: direct receipt of our regular updating bulletins, full access to the various sections covering, legislation, DWP guidance, UC calculator, and a Q & A or discussion forum, where members can table questions, respond to other member enquiries, and generally share knowledge and secure a greater understanding of how this new benefit operates.

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Universal Credit - The real threat to rental income, arrears control and cash-flow issues, explained!

Hi,

Recent DWP stats show 1.4 million people are claiming Universal Credit. Full Service rollout continues, adding significant more claims every week. Every Jobcentre area in GB is now delivering the “Full Service” version of the scheme.

Housing, Income Management, & Welfare Rights staff are beginning to appreciate, Universal Credit…

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Questions & Answers

  • Question - Can DWP and Councils be forced to pay compensation for wholly avoidable rental loss experienced by landlords?
  • Question - How is the rent apportioned if there is a joint tenancy between 2 unrelated customers with rent shared on a "joint & several" liability basis?
  • Question - What is meant by the term "Whole month rule" and how does it typically apply?
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Become a member.
Find all the information you need.

  • Access Exclusive Content aimed at landlords
  • Unlimited Information & Resources
  • Focus on tenants & landlords maximising their respective incomes and revenue streams
  • Ask Questions of our experts
  • Discuss topics and questions with other members
View Membership

Monthly fees apply.

Information Library

Courses

Receive Training with Universal Credit Advice

In addition to Universal Credit, we regularly provide Housing Benefit & LHA advice, training courses, and advocacy for Housing Associations, Councils and Private Landlords and will continue to do so for as long as Housing Benefit & LHA continues to exist, which, as things stand, could be well after 2023 due to the need to continue providing financial assistance to claimants of pensionable age.

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Become a member.
Find all the information you need.

  • Access Exclusive Content aimed at landlords
  • Unlimited Information & Resources
  • Focus on tenants & landlords maximising their respective incomes and revenue streams
  • Ask Questions of our experts
  • Discuss topics and questions with other members
View Membership

Monthly fees apply.