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Key HA was recently mentioned in a case involving one of its Supported Housing tenants, who, with Key’s help, succeeded in securing a backdate, involving £000’s, which it used to clear rent arrears. Fuelled by that success, they contacted me about another of their tenants whose award…

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HOC report – UC benefit assessment period & treatement of earnings payment anomaly which was remedied by Judicial Review and DWP’s acceptance of the Court’s ruling forcing it to introduce new regulations

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Another HOC briefing which explains how SDP recipients, previously claiming legacy benefits, could claim compensation for osing out in the orocess of transitioning to C

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A helpful background piece, from the HOC library, covering the often controversial topic of claiming Housing Benefit or Universal Credit “housing costs” when the tenant is closely related to their landlord.

Examples of changes which induce a new claim Circumstance for new UC claim Additional information and exceptions Move from in work to unemployment, and also claimants whose hours reduce to less than 16 hours per week Claimants subsequently claim UC (because JSA(IB) is abolished in their area). Claimants may also apply and qualify for new style JSA –…

This paper explains the key differences between assistance with housing costs under the Housing Benefit regime and under Universal Credit (UC). The paper also considers evidence of the impact of claiming housing costs under UC to date and the Government’s response.

DWP has produced a chapter in its Advice to Decision Makers Guidance which relates to the question of UC Overpayments & Recoverability. You can find the guidance here. It is designed to provide an overview to staff, regarding overpayment & recovery policy. Its contents is also intended for external…

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Any tenant or landlord wishing to appeal against a decision made by the Department for Work and Pensions (DWP) about social security benefits, including Universal Credit should use the standard form here

Further guidance to help you…

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If you disagree with a decision made by the Department for Work and Pensions, you can either ask for more information, a revision or Mandatory Reconsideration (MR).

DWP has produced a standard application form, which you can find here

The advice that accompanies the form suggests: “You can ask…

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DWP provides advice to its decision makers in the following guide https://www.gov.uk/government/publications/advice-for-decision-making-staff-guide The guide is similar in content to its predessessors, like Housing Benefit GM, although it’s still very much a work-in-progress.

If you examine Chapters AI to A6 you’ll get a basis understanding of how the system is expected…