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Universal Credit Claims - Your Claimant Journey

DWP have created this helpful document explaining the various stages in the claiming and “claimant commitment” process. Something staff members should use as a reference point….

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DWP Guide - Working with representatives!

DWP have published a very helpful document which explains how & when its staff can liaise with claimant/Landlord representatives…

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Universal credit - How to make your claim?

DWP provide an explanation of how to make a claim and what supporting documents are needed….

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Universal Credit - An introduction

DWP provide an explanation, including links to other parts of UC administration and components….

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Tribunal Service - Advice about appeals concerning couples (Joint Parties)

The Tribunal Service has recently written to councils, RSLs and other bodies, who employ welfare rights staff, pointing to a Representative’s briefing which explains some important procedural differences concerning Universal Credit appeals, involving joint claims from couples. The briefing points to the fact Universal Credit is claimed jointly by both parties,…

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Housing Benefit changes

Read the following article http://www.guardian.co.uk/housing-network/2013/jan/07/private-landlords-give-universal-credit-a-chance…

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DWP newsletter - HB Direct - Issue -140 Aug 2013

This newsletter has coverage of the Benefits Cap, UC Pathfinders and LA led pilots amongst others. Click here to read it…

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HB Direct Newsletter – June2013

The latest newsletter has now been published and is available via the link below. HB Direct February Newsletter (pdf: 28kb)…

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HB Direct Newsletter - February 2013

The September newsletter has now been published and is available via the link below. HB Direct February Newsletter (pdf: 40kb)…

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