Welfare Reforms Advice Welfare Reforms Advice
Testimonials
“Universal Credit is a big issue for Housing Associations and our customers. We recently asked Bill to run a day’s training for the Housing Officers and they found it an excellent course and very informative.
Sue McLachlan

Welcome

The Welfare Reform Act 2012 heralded the start of the biggest shake-up in welfare benefits in 60 years. April 2013 saw the introduction of the under-occupation penalties for Social Landlord tenants (Bedroom Tax); the Benefits Cap being applied to around 40,000 households; and the Government’s flagship, Universal Credit being introduced in Ashton-under-Lyne, the first of a series of pathfinders designed to shape future developments.

Having over-shot that original deadline of April 2017, DWP has, more recenty, increased the pace of change, by expanding its rollout of Full Service or digital delivery, to every part of Great Britain. To date 1.3 million awards have been made, with around 140,000 new awards being added monthly. During 2020 we should see a spike in numbers of claimants as the rollout embraces, for the first time, claimants who are forced to claim (Managed Migration) and give up, for good, their entitlement to legacy benefits, like JSA, ESA, Income Support, Housing Benefit & Tax Credits.

Having expert knowledge in this complex area of law, we offer advice to Housing Associations & Private Landlords tenants & council housing providers to ensure they learn about the changes and what the likely implications will be for them and their tenants. We provide suggestions on how to mitigate potential losses in the incomes of your tenants, counteract reductions in your revenue streams and suggest actions you might take to help minimise any increase in levels of arrears as a consequence of the reforms.

As well as providing access to critical information via our website, we also offer ongoing support through monthly retainer agreements. In the event disputes arise between the tenant, landlord and either council or DWP we offer advice, mediation and representation before First & Upper-tier tribunals. We charge a modest annual fee for access to our website; affordable monthly retainer agreements; and where mediation and advocacy is required on an ad hoc basis, normally charging on a "No win, No fee" basis, a commission or, if you prefer, a daily rate basis.