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DWP acknowledge non-compliant system causing benefit loss!

Good afternoon

I hope you enjoyed the festive break and are looking forward to a prosperous New Year.

Just before we broke, I highlighted a case, referred by Cunninghame HA, which involved a tenant whose non-dependant mother died, causing DWP to create an overpayment, despite the tenant reporting timeously, the…

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Universal Credit - Bereavement Run-on reporting bungle!

Good morning

I’m delighted to say, our rejuvenated  training events have been well supported, raising several interesting cases, which highlight, DWP staff and their support systems continue to be found deficient, causing unnecessary benefits loss and overpayments for already struggling tenants.

One such case, pursued after the event, by our…

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A case of Universal Credit – Snakes & Ladders!

Good morning

Last week, I received a call from one of my Letting Agent clients, seeking help with his young son’s claim for Universal Credit. The son had moved into a new apartment, and notified the change to Universal Credit, in early September, via his journal. Over the following 10…

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Chancellor's autumn statement impact on benefits administration

Good morning

The Chancellor, in his autumn statement, made several important announcements, which will significantly impact on the UK’s benefits regime. The changes, effective from April 2023, include, for example:

*Increases to Universal Credit’s, standard allowance, child, carer, disability and limited capability elements, all by the rate of inflation, fixed…

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Universal Credit - DWP system errors causing rent arrears!

Good morning

Historically, non-dependant deductions, relating to Housing Benefit, were recognised as one of the most common reasons for rent arrears, and especially difficult to grapple with, where the non-dep was working more than 16 hours per week, attracting deductions that either substantially reduced or wiped out the HB award.…

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