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Rent Arrears recoveries - Third Party Deductions!

Good morning

You’ll find below, an exchange I’ve had with Neil Couling, DWP’s Director General, relating to the way DWP is currently mishandling the Third-Party Deductions (TPDs) scheme, especially as it relates to rent arrears recovery and levels of deductions being applied to some tenant awards.

I wrote to DWP…

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Managed Migration and critical role played by specialist staff!

Good morning

In today’s bulletin, we highlight the critical part played by specialist benefits staff, in helping tenants overcome the ever-increasing obstacles placed in their path, by DWP’s mishandling of claims, its seeming reluctance or inability to remedy errors, and, on occasions, downright intransigenence.

West of Scotland Housing Association (WOSHA)…

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Notifying DWP of a change in your tenants' rental charge!

Good morning

An increasing number of my clients have been expressing concern about the ongoing fiasco, relating to the April rental charge, uprating exercise, which has contributed to some tenants failing to report the change in rent level to the DWP, in some cases creating under or over-payments. As DWP…

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