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Claimant Commitment - DWP launches Guidance

Good morning When tenants make a claim for Universal Credit, it’s a condition of entitlement, they must agree a “Claimant Commitment” (CC). Some claimants, including those with severe disabilites, child care and/or caring responsibilites or earning above a prescribed threshhold, can be excused from making a commitment. More details on…

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Universal Credit - Housing Costs disputes resolved!

Good morning In recent weeks, I’ve been asked to support two of my Housing Association clients, in Universal Credit related disputes, where DWP was either refusing to make payment of the “housing costs element” (HCE) or only paying a proportion of the contractual figure. Working together, we were able to…

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Housing Costs Contributions - Rent Arrears Alert!

Good morning In my one of my last bulletins – “Challenging & Appealing poor decisions”—challenging-appealing-poor-decisions I referred to the fact, I had discovered, through the casework queries, I receive from clients, DWP was wrongly applying deductions to Universal Credit awards through, what DWP refers to as “Housing Costs Contributions”, which under…

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UC Payments Direct & 2 weeks bonus payment!

Good morning Some of you may already be aware , but from the 11th of April 2018 two significant changes took place, in relation to Housing Benefit (LHA) and Universal Credit. Both beneficial, for a change! Two week run-on! Firstly, there’s now a Housing Benefit “bonus” of an additional 2…

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DWP - Overpayment & Recovery Guidance from April 2018

DWP has produced a chapter in its Advice to Decision Makers Guidance which relates to the question of UC Overpayments & Recoverability. You can find the guidance here. It is designed to provide an overview to staff, regarding overpayment & recovery policy. Its contents is also intended for external advisors,…

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Universal Credit - Challenging & Appealing poor decisions

Good morning As predicted, transitioning to “Full Service” delivery is throwing up, every day, more and more, examples of poor decision-making and inadequate IT system functionality, potentially causing tenants to lose out, on an increasing range of fronts, especially in relation to the “housing costs element” (HCE). As DWP increases…

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Mandatory Reconsideration - How to challenge a DWP decision

Hi If you disagree with a decision made by the Department for Work and Pensions, you can either ask for more information, a revision or Mandatory Reconsideration (MR). DWP has produced a standard application form, which you can find here The advice that accompanies the form suggests: “You can ask for…

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Universal Credit Website update!

Good afternoon Over the past few weeks, I’ve been re-orgnanising & updating the website to reflect some of the major changes that have taken place in the past 6 months or so. If you examine the Universal Credit introductory tab, you’ll find, I’ve refreshed much of the information to relect…

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