Information Library

Good morning

If you’re a Private Sector Landlord or Letting Agent, ordinarily providing accommodation to tenants claiming Housing Benefit or Universal Credit schemes you should be aware that from 1st April 2020 the Local Housing Allowance rates have now been published incorporating the Government commitment to pay at the 30th…

Hi

I watched the Work & Pensions Committee this morning hoping to pick up the latest news on Coronavirus and the measures being put in place to assist those affected by the pandemic. In attendance was the latest Secretary of State Dr Theresa Coffey, and her Permanent Secretary answering questions…

Hi Everyone

I hope you’re all well and coping with all the chaos around us.

DWP has just announced that it intends to suspend all planned reviews and reassessments of claims for the next three months, mainly to allow its staff to cope with the deluge of claims and…

Questions & Answers

I have a query regarding the current situation with Coronavirus and self-isolation.

We have a tenant who has been advised to self-isolate for 4 weeks but may extend to 12 due to underlying health issues.  He has been, until yesterday, in full time…

Good afternoon

In recent days an increasing number of my SRS client base have asked if I could point them in the direction of any help there may be on Government websites or elsewhere, that could help tenants, that are already or most likely to be affected by the Coronavirus,…

Hi John

Firstly, your approach of trying to help tenants by reassuring them their homes are under no threat and trying to source helpful information is admirable and exactly what I’d expect most responsible landlords to do in this chaotic and worrying time.

Good tenants don’t become bad tenants overnight,…

Good morning

One of my landlord clients started the New Year, with something of a damp squib when they received a £15,000 demand from DWP, for an alleged overpayment of “housing costs” relating to an ex-tenant. The demand provided details of the property, the overpayment period, and, the fact the…

Hi

RLA members may recall an earlier article involving an aunt and niece, where Housing Benefit had been wrongly refused, simply on the basis of their close family relationship. With my help, both eventually secured payment, including a backdated award, but not without a prelonged  period of worry &…

Good morning

For the 7th year in succession, DWP has failed to produce a satisfactory automated solution, to the annual rent uprating exercise, despite its senior managment, promising me, last year, a solution by Easter 2019!

In its guidance, issued to SRS landlords, on 29th January, 2020, DWP insists, that…

Good morning

Recently, I have highlighted tenant case examples, where specialist RSL staff have helped tenants, successfully overcome obstacles, created by a DWP administration that’s struggling to cope with the complexities, it’s created, in a benefits system, originally described as being “simplified, integrated & transformational”; it’s certainly not…