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Hi

Over the past three years, I’ve been pursuing DWP to make compensation payments for some of my landlord clients, where applications for Alternative Payment Arrangements (APAs), or “Managed Payments” relating to Universal Credit, have been mishandled, due mainly, to the department’s insistence on a failed policy of “Explicit Consent”…

Good afternoon

The House of Commons Library published a report just the other day, in advance of Ministers and DWP being questioned in Parliament and at its Work & Pensions Committee, about the impact of “Full Service” expansion, so far, and what preparations have been made to accommodate the…

A7/2018 (revised) Universal Credit full service areas: Guidance for local authorities

A6/2018: Housing Benefit operational information, performance support and engagement 2018/19

A5/2018: Verify Earnings and Pensions Alerts service

A4/2018: Short-term specified accommodation, new LA IT functionality requirement

A3/2018: Social Sec (Misc Amds No.4 and 5) Regs 2017, Social Sec and Child Support (Care Payments and Tenant Incentive Scheme) (Amd) Regs 2017, and Social Sec and Child Support (Reg and Insp of Social Care (Wales) Act 2016) (Cnsq Prov) Regs 2018

A2/2018: The Universal Credit (Miscellaneous Amendments, Saving and Transitional Provision) Regulations 2018

A1/2018: War Pensions uprating 2018/19

Good afternoon

As you know, by December 2018 all areas, UK wide will be offering Universal Credit’s digital or Full Service delivery. The move to Full Service will effectively bring all “legacy benefit” claims for people of “working age” to an end, by December 2023.

Thankfully, the process of migration,…