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DWP's APA and Complaints Processes are failing landlords!

Good afternoon

If you’re a PRS landlord, invested in properties occupied by tenants, reliant on Universal Credit, I’m sure you’re aware of the difficulties currently being experienced by landlords, GB wide, when attempting to secure redirection of the “Housing Element” of Universal Credit, due to tenant rent arrears or their inability…

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Universal Credit - 2-week Housing Benefit bonus explained!

Good morning

My recent bulletin http://universalcreditadvice.com/housing-associations/2018/02/universal-credit—2-week-payment-run-on-of-hblha-and-related-changes alerted you to, amongst other things, the introduction of a Housing Benefit “bonus”, in the form of an additional 2-week run-on of HB/LHA, for tenants transitioning to Universal Credit Full Service. The payment is designed to help the tenant mitigate the wait until…

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Universal Credit - Overpayment recovery from Landlord

Good afternoon

A number of our clients have been receiving letters & invoices from DWP Debt Management, demanding repayment of Universal Credit overpayments, sometimes involving large sums.

In one case, the letter stated:

“You were overpaid Universal Credit for the period 2nd November 2017 to 8th January 2018. You now…

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Universal Credit - 2-week payment run-on of HB/LHA and related changes!

Good afternoon

The Government has recently published – “The Universal Credit (Miscellaneous Amendments, Savings and Transitional Provisions) Regulations 2018 – SI 65/2018”. The Statutory Instrument amends various pieces of Universal Credit legislation and interactions with other state benefits, including Housing Benefit. The main purpose of the legislation is to implement…

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DWP issues new directions relating to Universal Credit

Good afternoon

You may recall, the bulletin I issued, following the Chancellor’s November autumn statement http://universalcreditadvice.com/housing-associations/2017/11/universal-credit-budget-measures-explained Amongst other things, I explained how DWP planned to stop taking any new claims for Universal Credit in “live”, as opposed to “Full Service” or digital areas, from 1st January 2018.

DWP has just recently…

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Flawed APA and Complaint Processes under spotlight!

To the Director General, Universal Credit Implementation

Posted on Property Tribes https://www.propertytribes.com/dear-mr-couling-dwps-director-general-t-127629460.html 

Dear Mr Couling 

Landlords, throughout Great Britain, are experiencing unsustainable rental loss as a direct result of Universal Credit, particularly, in relation to the way in which the “housing element” is being administered. Despite phoning, e-mailing and complaining…

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