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Universal Credit - DWP system errors causing rent arrears!

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Historically, non-dependant deductions, relating to Housing Benefit, were recognised as one of the most common reasons for rent arrears, and especially difficult to grapple with, where the non-dep was working more than 16 hours per week, attracting deductions that either substantially reduced or wiped out the HB award.…

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UC Direct Payments - changing your bank details.

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In recent months, I’ve been contacted by a few PRS landlords. Each was encountering difficulties with DWP, in relation to existing Direct Payments, following either a change of bank or account details, with their current bank (e.g., move to limited company). As required, each notified DWP, anticipating its…

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Universal Credit - April 2022 annual rent increase exercise!

Good afternoon

Social landlords across GB, preparing for the April 2022 annual “rent increase” event, naturally assumed, the onus for reporting the change to DWP would rest primarily with their tenants, using their journal, after being prompted by an online “To-do” in April. That’s certainly been DWP’s position since 2013,…

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