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Universal Credit - Q & A's for frontline staff!

Good morning, I’m increasingly being asked to deliver Universal Credit seminars to frontline managers and staff, directly interested in income management, rent arrears collection/recovery, financial inclusion and money advice. The sessions have proven popular and lively as we’re beginning, for the first time, to really delve into the everyday challenges…

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Universal Credit - DWP announce new claim processes!

Good morning, DWP’s Director of Planning has, just this week, issued a bulletin to all Social Landlords, announcing: a)      A new claims process, which will mean: “claimants will from 18th August be asked to bring a recent rent statement as well as a copy of their tenancy agreement to their…

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Universal Credit - Beware the monthly assessment and its impact on rent collection

Hi, In an earlier bulletin http://www.ucadvice.co.uk/housing-associations/2014/06/universal-credit—dwp-explains-housing-costs-anomaly I highlighted concerns over the way Universal Credit operates when there’s a change in the claimant’s household make-up and/or financial circumstances. For example, couples separating or two individual households coming together as one; son/daughter leaves school or starts work; a rise in family income etc.…

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Universal Credit Advice & Training - Look no further!

Good Afternoon, If you’re looking for a bit of Universal Credit advice, now or sometime in the future, or would like to update your Board Members, Managers and/or staff on UC’s latest developments, look no further than UC Advice; our members all testify to that! Below you’ll find 5 of the latest…

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Bedroom Tax - DWP closes HB loophole for Pre-1996 cases

Good Afternoon, I wrote to you some weeks ago explaining how the DWP had issued an HB circular to all councils instructing them to work with social landlords in an attempt to identify possible beneficiaries of the loophole. See http://www.ucadvice.co.uk/housing-associations/2014/01/urgent-bedroom-tax—dwp-accept-the-merit-of-loophole-arguement RSLs have since confirmed that their local authorities have, in…

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Universal Credit Rollout - 10 step update!

Good afternoon, I’ve spent most of the past month visiting RSL and Private Sector clients, throughoutthe UK, anxious to secure an update on the Universal Credit rollout. Some anxiety was created by the DWP announcement, in May 2014, of a further 12 council districts “going live” from June 2014, with seemingly less…

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Universal Credit - DWP explains

Good Afternoon, DWP has just published its latest circular HB 12-2014. It’s designed to explain how Housing Benefit and Universal Claims must be handled by DWP and LAs when there’s a change in circumstances which affects claimants entitlement to one or both benefits. It also explains what happens when a…

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