Returning Members

Please Click Here

Information Library

Warts & All report by RSL Pathfinder

Good morning, First Choice Homes (FCHO), Oldham have reported (24 Dash.com) on a telephone survey it has undertaken with 40% of its tenants affected by Universal Credit. One of the initial Pathfinder pilots, in 2013’s roll out of Universal Credit, FCHO found that their tenants had suffered multiple problems with…

View Article
Housing Benefit - Still the life-blood to RSL income streams!

Good afternoon, Currently, Housing Benefit (HB) accounts for some £16 Billion in revenue for association tenants, producing between 40-65% of rental income, with 95% of payments going direct to associations; undeniably the preferred method of tenants. The possibility of HB continuing beyond 2017 is increasingly likely and should be viewed…

View Article
Universal Credit - Q & A's for frontline staff!

Good morning, I’m increasingly being asked to deliver Universal Credit seminars to frontline managers and staff, directly interested in income management, rent arrears collection/recovery, financial inclusion and money advice. The sessions have proven popular and lively as we’re beginning, for the first time, to really delve into the everyday challenges…

View Article
Universal Credit - DWP announce new claim processes!

Good morning, DWP’s Director of Planning has, just this week, issued a bulletin to all Social Landlords, announcing: a)      A new claims process, which will mean: “claimants will from 18th August be asked to bring a recent rent statement as well as a copy of their tenancy agreement to their…

View Article
Universal Credit - Beware the monthly assessment and its impact on rent collection

Hi, In an earlier bulletin http://www.ucadvice.co.uk/housing-associations/2014/06/universal-credit—dwp-explains-housing-costs-anomaly I highlighted concerns over the way Universal Credit operates when there’s a change in the claimant’s household make-up and/or financial circumstances. For example, couples separating or two individual households coming together as one; son/daughter leaves school or starts work; a rise in family income etc.…

View Article
Universal Credit Advice & Training - Look no further!

Good Afternoon, If you’re looking for a bit of Universal Credit advice, now or sometime in the future, or would like to update your Board Members, Managers and/or staff on UC’s latest developments, look no further than UC Advice; our members all testify to that! Below you’ll find 5 of the latest…

View Article