Information Library

Good morning,

Almost a year ago, I highlighted the scandal (see my bulletin http://universalcreditadvice.com/ha/2014/11/rent-arrears-caused-by-dwp-maladministration ) of DWP causing, through maladministration, unnecessary cancellations of Housing Benefit, creating, in turn, significant amounts of rent arrears for both social and private landlords and misery and worry for those tenants affected by the error.

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Good afternoon,

Rollout expansion

DWP, in the past few days, has announced the latest Jobcentre areas to “go-live” with Universal Credit. https://www.gov.uk/government/news/universal-credit-in-15-more-jobcentres-in-suffolk-berkshire-and-yorkshire

The areas include:

Bracknell | Chelmsford | Coalville | Cromer | Doncaster | Fakenham | Hatfield | Maidenhead | Mexborough | North Walsham | Slough | Stowmarket…

A really helpful pictorial representation of a UC claimant’s journey from realising he/she can claim to how she makes the claim and is interviewed in relation to his/her claimant commitment.

DWP has produced this diagram to help tenants prepare for receiving UC payments.

DWP has produced this guide explaining how to manage UC payments

DWP has produced this document to provide a brief explanation of how UC is designed to make work pay.

DWP have created this helpful document explaining the various stages in the claiming and “claimant commitment” process. Something staff members should use as a reference point.

DWP have published a very helpful document which explains how & when its staff can liaise with claimant/Landlord representatives

Good morning,

As I’m sure you’re already aware, the Government has, on a number of occasions, flagged up the likelihood of Housing Benefit entitlement being withdrawn from the majority of 18-21 year olds from April 2017.

The House of Commons library has just produced a briefing, which can be found…

Good morning, The Chancellor of the Exchequer, George Osborne, announced a number of welfare measures as part of yesterday’s Summer Budget. The measures will be phased in and will not affect any claimants until April 2016 at the earliest, with many changes affecting only new claimants. The main changes include:…