Information Library

Good morning, In an earlier bulletin I explained how the DWP had introduced a new scheme of “Third Party Payments” for Universal Credit. Since then DWP has produced a TPP handbook which you’ll find here. I’ve also been asked a series of related questions, by website members. Most have been…

Good morning, Almost a year ago, I highlighted the scandal (see my bulletin http://universalcreditadvice.com/ha/2014/11/rent-arrears-caused-by-dwp-maladministration ) of DWP causing, through maladministration, unnecessary cancellations of Housing Benefit, creating, in turn, significant amounts of rent arrears for both social and private landlords and misery and worry for those tenants affected by the error. As…

Good afternoon, Rollout expansion DWP, in the past few days, has announced the latest Jobcentre areas to “go-live” with Universal Credit. https://www.gov.uk/government/news/universal-credit-in-15-more-jobcentres-in-suffolk-berkshire-and-yorkshire The areas include: Bracknell | Chelmsford | Coalville | Cromer | Doncaster | Fakenham | Hatfield | Maidenhead | Mexborough | North Walsham | Slough | Stowmarket |…

A really helpful pictorial representation of a UC claimant’s journey from realising he/she can claim to how she makes the claim and is interviewed in relation to his/her claimant commitment….

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DWP has produced this diagram to help tenants prepare for receiving UC payments….

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DWP has produced this guide explaining how to manage UC payments…

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DWP has produced this document to provide a brief explanation of how UC is designed to make work pay….

Access to some of the content of this page is limited to members of the site. If you are already a member,…

DWP have created this helpful document explaining the various stages in the claiming and “claimant commitment” process. Something staff members should use as a reference point….

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DWP have published a very helpful document which explains how & when its staff can liaise with claimant/Landlord representatives…

Access to some of the content of this page is limited to members of the site. If you are already a member,…

Good morning, As I’m sure you’re already aware, the Government has, on a number of occasions, flagged up the likelihood of Housing Benefit entitlement being withdrawn from the majority of 18-21 year olds from April 2017. The House of Commons library has just produced a briefing, which can be found…