Returning Members

Please Click Here

Information Library

DWP expansion by claimant type and area!

Good morning, DWP has just released its latest statistics on the rollout, including figures up to 13th October, 2016. You can view the report here: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/568132/universal-credit-29-apr-2013-to-13-oct-2016.pdf I’ve summarised some of the key factors for you below: * Todate there has been 804,257 claims been received since its launch in April, 2013.…

View Article
Benefits Cap implementation 7th November, 2016

Good morning, You may recall an earlier bulletin http://universalcreditadvice.com/ha/2016/08/universal-credit—new-benefits-cap-letters-being-issued-september explaining how the lowered levels of Benefits Cap would apply. New regulations permit its implementation from 7th November, 2016 but, although the process starts on this date, some areas will not be affected until later, due to the staggered approach being adopted.…

View Article
New Rent Verification process announced by DWP

Good morning, With effect from 3rd October 2016, DWP has introduced a new process, in all “Live” as opposed to “Full Service” areas, to verify details of rent liability, where the claimant fails to provide sufficient information when submitting their claim or, at a later date, when they move into…

View Article
Universal Credit's key features explained from an Income Management perspective!

Good morning, If you exmine the link http://www.universalcreditadvice.com/housing-associations/training/universal-credit-the-key-risks-to-direct-payments-rent-collection-arrears-control-debt-recovery-explained you’ll find details of the above course which we’re running in Edinburgh on 28th September and London on 4th October, 2016. Both events have already attracted sufficent interest to allow us to confirm they will definitely go ahead; mainly due to the high demand…

View Article
Universal Credit Digital System roll-out starts May 2016 - be prepared!

Good morning, My bulletin of 4th December http://universalcreditadvice.com/housing-associations/2015/12/universal-credit—digital-system-on-its-way advised of DWP’s plan to start the “Digital System” rollout implementation from May 2016. In the past few days, DWP has confirmed its digital system, will proceed, as planned, and will be rolled out, between May – July 2016 in 5 Job Centre…

View Article
Housing Benefit cuts - Starting April 2016!

Good afternoon, In an earlier bulletin, I alluded to a range of planned changes to Universal Credit & Housing Benefit which are primarily designed to save money, whilst supposedly aligning Housing Benefit rules with those applying to Universal Credit. The following statutory instrument: The Housing Benefit (Abolition of the Family Premium…

View Article
Universal Credit - How to pursue Queries & Complaints!

Good morning, My recent bulletin, highlighting problems with the Non-secure APA process http://universalcreditadvice.com/ha/2016/07/dwp-introduce-variation-to-non-secure-e-mail-procedure—high-importance has prompted many of our members to seek further advice on how best to: Query an APAs receipt and progress; and Make a formal complaint about DWP mishandling of an application or failure to adequately explain its…

View Article
DWP introduce variation to NON-SECURE e-mail procedure - HIGH IMPORTANCE!

Good morning, Our December 2015 bulletin http://universalcreditadvice.com/ha/2015/12/alternative-payment-arrangements—new-non-secure-e-mail-procedure—high-importance advised you of the DWP’s new e-mail facility. Designed to replace the original procedure, which required paper applications for APAs, sent by post, to the Mail Opening Unit (MOU) in Woverhampton, the electronic option was welcomed by Social and Private Landlords alike, as…

View Article