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Supported Housing tenant's claim for Housing Benefit disappears into ether!

Hi

My clients at Key Housing provide quality “Supported Housing” to vulnerable tenants throughout Scotland. Most tenants require assistance completing and submitting their Housing Benefits claims to council departments. Overall, the process, honed over many years, works well, because Key’s staff have developed effective working partnerships with the various benefit…

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Housing Association's advocacy produces success in tenant's appeal

Good morning

Our clients at Albyn Housing Association (AHA) recently contacted us, seeking support with a tenant’s claim for Universal Credit “housing costs”. The tenant had originally claimed Housing Benefits in November 2023, with the association’s help, on the basis, that the property in question qualified under the “supported accommodation”…

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Housing Association wins 3-year fight for Justice!

Hi

This was an unusual appeal, involving 16 tenants and demands for £235,000 in alleged overpayments. Allegedly, because there never was any overpayment in the first place nor should my clients and their tenants have been put through 3 years of unnecessary worry, anxiety, and cost. DWP subsequently accepted it had made…

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