Returning Members

Please Click Here

Universal Credit - Complaints process explained!

Good morning, In my bulletin http://universalcreditadvice.com/housing-associations/2015/08/universal-credit-apas—what-to-do-when-dwp-get-it-wrong I encourage you to challenge any Alternative Payment Arrangement (APA) request, which is: a) Refused unreasonably or without adequate reasons being given; or b) Payment of the “housing element” is NOT suspended, pending a decision, and continues to be paid to your tenant; or…

View Article
DWP launches new “urgent cases hotline”

Good morning, DWP has from Monday of this week (4th June 2015) introduced a new escalation telephony service line (0345 266 0041) for registered social landlord and local authority (LAs) with urgent “housing cost” enquiries. The line will not be available to private sector landlords. Perceived problem Registered Social Landlords…

View Article
Recovering rent arrears through Third Party Payments

Good morning, In an earlier bulletin I explained how the DWP had introduced a new scheme of “Third Party Payments” for Universal Credit. Since then DWP has produced a TPP handbook which you’ll find here. I’ve also been asked a series of related questions, by website members. Most have been…

View Article
DWP issue Urgent HB circular to stop invalid Housing Benefit cancellations!

Good morning, Almost a year ago, I highlighted the scandal (see my bulletin http://universalcreditadvice.com/ha/2014/11/rent-arrears-caused-by-dwp-maladministration ) of DWP causing, through maladministration, unnecessary cancellations of Housing Benefit, creating, in turn, significant amounts of rent arrears for both social and private landlords and misery and worry for those tenants affected by the error. As…

View Article
News on UC's expansion and new digital service

Good afternoon, Rollout expansion DWP, in the past few days, has announced the latest Jobcentre areas to “go-live” with Universal Credit. https://www.gov.uk/government/news/universal-credit-in-15-more-jobcentres-in-suffolk-berkshire-and-yorkshire The areas include: Bracknell | Chelmsford | Coalville | Cromer | Doncaster | Fakenham | Hatfield | Maidenhead | Mexborough | North Walsham | Slough | Stowmarket |…

View Article
George Osborne's budget - a welfare reforms perspective!

Good morning, The Chancellor of the Exchequer, George Osborne, announced a number of welfare measures as part of yesterday’s Summer Budget. The measures will be phased in and will not affect any claimants until April 2016 at the earliest, with many changes affecting only new claimants. The main changes include:…

View Article
DWP announce 25% cut in DHP funding 2015-16

Good Morning, DWP recently announced the Discretionary Housing Payments budget for 2015/16. Surprisingly, this year’s budget has been cut by around 25% from £165M to £125M nationally – through cuts to previous core funding, benefits cap and LHA allocations, although, in the case of LHA a further £45M of targetted funding…

View Article