Good afternoon, One of my latest bulletins explained the new E-mail process for making E-secure applications for “Alternative Payment Arrangements” (APAs) http://universalcreditadvice.com/housing-associations/2015/07/universal-credit—new-e-mail-apa-application-process-introduced-from-today¬†Whilst the news was welcomed by RSLs a number have since written to explain that most of the problems being encountered are due to DWP maladministration issues (lengthy delays & errors) and that unless…

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