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Universal Credit - Supporting Frontline staff!

Supporting Frontline staff As we draw nearer to the introduction of Universal Credit you will find there will be a glut of new guidance issued by the DWP to explain how the roll-out of UC will affect the way your frontline staff interact with tenants; deal with the demands of making digital claims,…

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Universal Credit Pathfinders postponed!

I was explaining to you on Thursday just how farsical the “Pathfinder” exercise was becoming and used the analogy of the Willy Wonka “Golden Ticket”. The following day the Government announced: http://www.bbc.co.uk/news/uk-politics-21972026 “However, the department now says this pilot programme will start only in one area in April – Ashton-under-Lyne.…

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Discretionary Housing Payments (DHP's)

The DWP today released its latest version of the Discretionary Housing Payments Guidance Manual which comes into effect from 1st April 2013. http://www.dwp.gov.uk/docs/discretionary-housing-payments-guide.pdf This latest version also includes a “Good Practice” guide with various examples of how the funds can be used. Staff assisting tenants who are considering ways to…

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HB Direct Newsletter - February 2013

The September newsletter has now been published and is available via the link below. HB Direct February Newsletter (pdf: 40kb)…

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S6/2013

Details of the government funding to local authorities for DHPs in 2013/14. S6/2013 (pdf: 54.6kb)…

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G12/2012

Local Housing Allowance rates. An important update on Personal Independence Payments. Discretionary housing payments. Benefit cap update. Statutory instruments. What’s new on the web. G12/2012 (pdf: 48kb)…

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S6/2012

Abolition of Council Tax Benefit and its impact on the 2013/14 claim form and guidance notes. S6/2012 (pdf: 26KB)…

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U5/2012

Abolition of Council Tax Benefit and its impact on the 2013/14 claim form and guidance notes. U5/2012 (pdf:24kb)…

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G11/2012

Pension Credit Plus, Universal Credit Stakeholder Presentation, Benefit Cap Update, Statutory Instruments and What’s on the web. G11/2012 (pdf: 39kb)…

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