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Discretionary Housing Payments - A postal code lottery!

Good afternoon, The House of Commons Library has just published an interesting report on the use of DHP awards, UK wide, which you can find here. It highlights the variable approaches of LAs and how many applicants are being refused, probably unfairly. I would recommend you provide access to your…

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Universal Credit - Further DWP announcement of

Hi, Yet another DWP announcement, today, about further expansions in the roll out, this time relating to what the DWP calls the “Universal Credit Gateway” i.e. the eligibility criteria, which, until now, has severely restricted claims to only the simplest of cases. In the main, these only involved, single, newly…

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DWP announce 2nd tranche of Universal Credit national rollout

Good Morning, Hot on the heals of its pre-Christmas announcement, DWP has just published its 2nd list of Jobcentre and Council areas, that will represent the next tranche of the national rollout, starting May, and completing in July 2015. The expansion plan, has been ongoing, since June 2014, when it moved to the…

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Reducing Rent Arrears through tenant advocacy

Hi, In the current climate of welfare reforms, where wholesale changes are being made to tenants benefits, which invariably impede and frstrate RSL staff in their attempts to assist, it’s important to be au fait with how to minimise the adverse impact. Council HB sections are under the financial cosh…

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DWP release - roll-out plan beyond April 2015

Good morning, Hard on the heels of last week’s announcement, of UC’s expansion to 150 jobcentre areas, the Department for Work and Pensions (DWP) has provided the NHF with more comprehensive details of what’s likely to happen after April 2015. My bulletin, earlier in the week, covered what was proposed…

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Universal Credit -

Good morning, Due, I suspect, to the summer holiday period, there’s not been much happening, DWP wise, on the Universal Credit front. However, the National Housing Federation has just published a really informative & helpful report, based on the experiences of RSLs involved in the UC pilots and “live sites”…

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How to maximise Housing Benefit and reduce Rent Arrears

Hi, This course has been designed specifically for Housing Association staff, including those who work closely with tenants to ensure rent collection is maximised and the need for associated recovery action is kept to a minimum. This is especially important in the current climate of welfare reforms where wholesale changes…

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Rent Arrears caused by DWP maladministration!

Good morning, Earlier this year, I highlighted a social security scandal, relating to JSA/ESA sanctions and their unintended knock-on effect on Housing Benefit. The problem has, if anything got worse, despite the fact both DWP and councils are well aware of its existence, not to mention the unnecessary rent arrears…

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