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Maximising Universal Credit "housing costs" for private sector tenants!

Good afternoon

The following Universal Credit course has been designed primarily for private landlords and letting agents, providing accommodation to benefit reliant tenants. It will also be of interest to staff employed in charitable or voluntary organisations, who provide accommodation and/or support to vulnerable individuals and are interested in developing their understanding of the key elements of this critical benefit, which includes help with housing costs, replacing, as it does, Housing Benefit for working age claimants.

Date – 20th April – 10am-12 noon.

Costs per delegate is £75 (inclusive of VAT).

You’ll find the programme (below) lasts 2 hours and will be delivered via Zoom.

Numbers of delegates will be limited to no more than 12 to ensure the session is interactive from the outset, allowing questions throughout.

Key Course Content

This course has been specially created to address the areas of greatest concern and how these can best be tackled:

  • How best to set up a tenancy agreement involving UC tenants?
  • How to claim and validate identity, income, capital etc?
  • How the “housing costs” is calculated using the LHA scheme rules?
  • When to expect payment and what is the “Benefit Assessment Period”?
  • What to do when changes occur?
  • How can you ensure direct payment is made to you from the first month?
  • What is Tier 1 factors & Third-Party Deductions and how can you maximise?
  • Ending a tenancy and safeguarding the “housing costs element”.
  • Protecting yourself against overpayments and attempts by DWP to recover from you.
  • How to effectively make complaints and appeals.

Need further information?

If you require any further information or need to clarify anything, please email or or phone 07733 080 389


Bill Irvine

UC Advice & Advocacy Ltd

Bill irvine

Bill spent 30 years in local government, holding senior positions in Social Work, Housing & Finance. He left as Head of Housing Services (Benefits, Revenues & Advice) at one of the UK’s largest councils to return to the private sector and run his consultancy business “Housing Benefit Advice & Advocacy” offering advice, training and advocacy to RSL’s and private landlords throughout the UK.

In January 2010 he was invited to provide written and oral evidence to the DWP Local Housing Allowance Inquiry, Westminster, with some of his recommendations being adopted as “best practice”. He now represents RSL’s, Private Landlords, and their tenants before First and Upper-tier HB tribunals, with some of his cases becoming new “caselaw”.

Since January 2012 he has been at the forefront of Universal Credit training for both SRS and Private Sector landlords, on behalf of the Chartered Institute of Housing, Residential Landlords Association, individual Housing Associations and Charitable bodies, UK wide.

He now owns and operates And publishes regular updating bulletins on Universal Credit to more than 1300 registered subscribers