Resources

"One Stop" Information Shop for Private Members

Universal Credit is still relatively new, and is viewed by DWP and Ministers as a work-in-progress, with no guarantee it will be fully implemented by December 2023. Its introduction has caused nothing but problems for tenants and landlords alike. Full Service delivery was expected to be less troublesome, but, if anything, has caused even more grief and hardship for tenants and considerable rental loss to landlords. With still 85% of the potential caseload yet to be added (estimated at 5/6 million) in the next 4 years, and, with these cases regarded as being more complicated and time-consuming, it’s clear the next phase of the roll-out is likely to be the most challenging for all concerned. Consequently, having access to a “One Stop Shop” for information, advice & support, and nationally recognised HB/UC experts who produce regular, updated bulletins at an annual charge of less than one week’s rent for most tenancies, this should be regarded as an essential part of any landlord’s toolkit.

• How Non-dependents are treated under Universal Credit
• Universal Credit and Housing Costs - House of Commons Report!
• Universal Credit Overpayments Guidance
• Mandatory Reconsideration Advice Note & Form
• Notice of Appeal pro forma to Tribunal Service
• National Audit Report - DWP's handling of Rollout Programme
• Local Housing Allowance Guidance Manual 2018
• Local Housing Allowance Good Practice Guide 2018
• How to Complain to the Independent Case Examiner - Universal Credit Maladministration
• Alternative Payment Arrangements Guide 2018
• Complaint Template example - Complaining to Independent Case Examiner
• Social Secuity Benefit and Pension rates 2018-19