Resources

Easy access to legislation; DWP guidance & circulars; UC Advice bulletins and Q & A;

The various pages on our site have been designed to form a “one stop shop”. Our resource library and associated links provide members with easy access to critical information relating to Universal Credit, Housing Benefit, Local Housing Allowance and other related reforms. In our library section you’ll find all the critical legislation, associated DWP guidance, our related bulletins and much more besides. In this particular section you’ll find an array of important resources, mainly in the form of website links like DWP’s “Advice to Decision Makers” guidance, which is being updated and developed all the time. You can also have a stab at checking your tenant’s Universal Credit entitlement, using Policy in Practice’s calculator which is endorsed by no less than DWP. You can find a video, with Policy & practice’s logo explaining how to use the calculator There’s also a Housing Benefit/LHA benefits calculator, a link to The Tribunal Service’s Caselaw service, a Q & A section, which allows you to post questions for our experts or contribute to any thread you’re interested in. We will continue to develop this part of the site with your assistance. If you need help sourcing any piece of information, or would like to ask us a question about a piece of legislation, DWP guidance or tenant’s case, you’re involved with, drop us a question and we’ll respond, usually within 24 hours.

• Universal Credit and Housing Costs - House of Commons Report!
• Universal Credit Overpayments Guidance
• Mandatory Reconsideration Advice Note & Form
• Notice of Appeal pro forma to Tribunal Service
• National Audit Report - DWP's handling of Rollout Programme
• Local Housing Allowance Guidance Manual 2018
• Local Housing Allowance Good Practice Guide 2018
• How to Complain to the Independent Case Examiner - Universal Credit Maladministration
• Alternative Payment Arrangements Guide 2018
• Complaint Template example - Complaining to Independent Case Examiner
• Social Secuity Benefit and Pension rates 2018-19
• How Non-dependents are treated under Universal Credit