Good afternoon, Our 30th July bulletin http://universalcreditadvice.com/housing-associations/2016/07/universal-credit—how-to-pursue-queries-complaints explained how you could raise queries and make complaints to DWP, concerning Universal Credit administration processes, where problems of delays or non-payment of Landlord Managed Payments (LMPs) or Third Party Payments (collectively known as APAs) occur. We continue to press DWP hierarchy to improve the processes and timescales for responses. As…

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